I enjoyed working with Elaine on my loan. She was very easy to work with, very prompt and knowledgeable.
Working with Lauree made the process so easy. My refinance was done faster than I thought it would be and Lauree went out of her way to make sure I was in the loop the entire time.
Charles has been wonderful to work with! He answered all of our questions and was very responsive with his communication. It was a pleasure to work with him and Volunteer Mortage.
Charles was wonderful throughout our process of purchasing a new home. He has now helped us twice through this transition and been extremely helpful with follow up and follow through. I would definitely recommend him to a friend or family member.
I can't say enough about how pleased we are to have had Lauree Leyland as our trusted loan officer. Lauree is so knowledgeable, caring and very professional. The thing that we admire most about her is the fact that she is so motivated and determined to make sure that her customers are taken care of in the most excellent way possible. It is so good to have the peace and confidence in knowing that we have someone who is not just trying to get us into a loan but was making sure that we are doing what is best for our lives. Her work ethic is superb and she has such a kind and considerate heart. I highly recommend her to anyone that's in need of a loan officer. I will send everyone I know her way.
Mary was the best, she went the extra miles to keep us up to date and worked hard to meet the deadlines. We will be recommending her to anyone we know needing help with a loan officer .
Outstanding individual! Went well over 200% Above and beyond to help us get our dream house. We can't thank him enough for everything he has done for us.
Elaine had handled our prior mortagage and was able at her suggestion to improve the terms while also shortening the time. Some hassles in going through all the steps, but Elaine was able to get to the goal line most efficiently. She did a fantastic job in our eyes.
Over the summer of 2017 we have had a temporary job loss and it took a toll on our finances and credit scores. We had been trying with PennyMac, then US bank, neither of which would help us with a home equity or a refi cash out, (even though we have accounts with both).Their reasons being credit scores below 680 at the time, (which was caused by job loss and a few late payments because of it). One day, on a trip to the grocery store, I saw an SUV in traffic with an advertisement for Volunteer mortgage. I wrote down the phone number, thought let's give it a try. That turned out to be the best thing to even happen. I called the phone number and spoke with John Weaver and 30 days later we were closing on our new mortgage refinance with the much needed equity cash out to help us keep our home. John worked diligently on our refinance process. He has been there every step of the way with guidance and an answer to every question we had. Since we've refinanced with volunteer, we've and consolidated everything and made a few needed home improvements. Now our Credit scores have soared to over 750! We couldn't be happier. We highly recommend John and Volunteer Mortgage! You wont be disappointed.
Dustin was a pleasure to work with -- very patient and answered any questions we had!
Very wonderful to work with
Prompt, courteous & thorough! Took the nightmare out of refinancing for me & I thoroughly appreciate it!
Chris was awesome with keeping is up to date on the status of our refi.
Mary Everett is the most patient person and was always helpful and resourceful in helping me with my loan application.
We have worked with Elaine in the past and we trust her. She knows her stuff! I would highly recommend her!
Mrs . Reller , was my loan agent when I was relocating to Dickson , TN from Manassas , VA . She is kind, patient, very easy going, and made me feel comfortable during this stressful time . Ms. Reller was very expeditious in the process of my loan experience . Thanks Elaine for all of your wonderful help !
Elaine is a "can do" person! Use Volunteer Mortgage for your next loan - you will be impressed.
Greetings to you, Mr. Hammonds! Please accept this note of gratitude along with a hearty thank you for the excellent way you handled my mortgage refinance that closed on August 15, 2017. The tireless effort by which you approached my situation, was second to none. I found you to be very efficient and knowledgeable, straightforward, and competent in both aptitude and attitude. I sincerely commend and applaud you as you mastered your skills in assisting me to reach my successful goal of re-financing to a lower rate. Thank You! There were challenges, however, with each new opportunity, your level of assertiveness excelled to greater heights, with a dynamic sense of proficient skill. Furthermore, I appreciate your confidence to utilize E-File. Having all the information and documents presented through this process offered a greater ease and comfort. Being somewhat computer savvy, I really enjoyed utilizing the E-File process to expedite many of the transactions. Finally, again I thank you and appreciate all the hard work that you put forth to successfully change my financial dilemma.
We are thankful for Lauree! Her knowledge and expertise helped guide my husband and I all the way to a very smooth closing for 3 different mortgages in the past 3 years with flawless execution! Having Lauree behind us empowered us to make informed decisions that were right for our family.
As a financial advisor by trade, I was especially appreciative of the way Lauree handled both of our mortgage transactions. My growing family achieved their financial goals with ease and it has been a pleasure dealing with Lauree both personally and professionally.
Lauree we just wanted to let you know it was pleasure to work with you.. We really don't know what we would have done without you. You are the most professional person we have worked with for our mortgage needs. We look forward to working with you again, you have been such a Blessing.......
It is always a pleasure for me and my buyer clients to work with Lauree. She has tremendous follow up skills and the broad knowledge to handle any kind of loan from traditional homes, to jumbo loans and even the occasional manufactured home when the need arises. Lauree has empathy to put herself in the client’s shoes and understands the importance of true customer service. She stays calm when all around her are not and always keeps her client’s interests first.
I have worked with Lauree for several years. She has handled my personal real estate transactions, as well as those of my clients. I have also referred her to the other agents within my firm. Lauree truly cares about her clients and will go above and beyond to make sure a transaction works and goes as smoothly as possible. I am grateful for every opportunity I have to work with Lauree, and I am honored to also call her my friend.
I love dealing with Lauree. Not only is she knowledgeable and professional, but she will “give her all” to see that her customer’s are satisfied.
I have been in real estate as an investor, a Realtor, and as a title agent for over 20 years. I have worked with Lauree on over a hundred deals. Not only does she know her business and have familiarity with dozens of different products, but she approaches each and every deal as an opportunity to build a relationship with her clients. She’s not just in this to make a buck, she’s in this to help people. Working at a title company, I know dozens of loan officers, and Lauree is the loan officer I trusted for financing when I bought my house.
It is a pleasure doing business with Lauree Leyland. Volunteer Mortgage has been a client of mine for the past 6 years and Lauree and I have enjoyed a close business relationship for 3+ years. As the top loan originator, she’s tenacious and aggressive but kind and caring at the same time, treating her borrower’s like family. Even during stressful times, Lauree always remains even keel to take care of what matters most, which is to fulfill the expectations of her client. I’ve been in the mortgage business for 20+ years and seen people come and go. This is an industry driven by strong relationships, which is why Lauree is so successful. I’m a firm believer that if you treat people with dignity, respect and kindness without expecting anything in return, you will see a return two fold. Put simply, Lauree just gets it. I can confidently say that if you have an opportunity to work with her, rest assured you will not be disappointed.
Volunteer Mortgage was fantastic and quick in getting our mortgage refinanced with a GREAT rate! Charles Boner was especially nice. He was willing to come to us in order to complete this transaction. I can't say enough about the experience we had in working with Volunteer Mortgage! If we should have a need again we would go back to Volunteer. THANKS!!!
Smoothest refinancing ever, Great service
I refinanced my home thru Volunteer Mortgage earlier this year and was very pleased with the consideration and efficient manner my loan was handled.
If you are looking for a mortgage, Volunteer Mortgage, Inc. has the most professional and friendly people. You will be happy all the way through the process.
This was my first time purchasing a home. It was a pleasure working with Jason and his staff. He was very attentive to my needs. Even taking calls after hours????
Jason did a great job of getting me in the right loan program on my personal home and a got me a good interest-rate .. I had him do a refinance for me and everything went smoothly .. Jason answered and followed up on all my messages in a timely manner
Jason is a very knowledgeable guy and made the home buying process a lot easier for me. I knew i could trust his knowledge, experience, and work ethic. It was nice to know my loan was in good hands.
Elaine takes care of all dots to be connected, and with consistency. Definately a. Keeper
Elaine Reller made my first experience of buying a home so stress free. I was very comfortable with everything she was involved in. Any questions were answered in a timely matter. Elaine was very informative and if she didn't have a answer she would get one asap!
Volunteer Mtge, Inc., is a great firm. We worked with Elaine Reller quite some years ago. Out of the blue when working through her historical portfolio of work she found a considerable savings and shortening of our mortgage that we had throug her firm years ago and at a time when doing some home renovation, etc. Such was at times inconvenient. But with her patience and steadfastness, she did a marvelous job. We also removed debt from the Great Recession issues that affected many of us. We now have a superior cash flow to pay the new mtge off earlier and more simply because Elaine cared enough about past relationships. These folks are not "fly by night." They care.
Elaine Reller did a terrific job getting my mortgage refinanced. She went above & beyond to ensure that all items were processed smoothly & quickly. She has a wonderful personality with an even temperment. She has obviously been successful in her career. I would definitely refer friends to her. How lucky I feel to have found her to complete this important job.
We originally worked with Jason to get preapproved for a mortgage in 2016- Jason went above and beyond and walked my husband and I through the entire process and answered all the questions we had. We ended up waiting to buy a house until spring of 2017, and Jason was our first call. He had saved all of our information and made the whole process quick and easy. Would highly recommend working with Jason for anyone in the market for a home!
Elaine Reller is absolutely amazing!!!! Hands down the best mortgage broker we have ever worked with!!! We highly recommend Elaine at Volunteer Mortgage!!!!!!!!!!
Elaine Reller helped us finance the perfect house. She is Great to work with, give her a call. Thank you again Elaine.
I can not say enough about Chris Williams! This is the second time we have used him for our mortgage loan and each time he was a rockstar! He worked so hard and was amazing at communication. He has helped us way more than expected and has truly shown himself to be a professional. I cannot say enough about him! Our process was a little bumpy due to things that were out of our control but even then Chris stayed calm and made sure everything was taken care of. What a relief it was to have him helping us along the way.
Jason did a great Job, Got the loan processed quickly with No issues. closing the loan was made very easy at my availability and my choice of the location to sign the papers.
I have been through the process buying a house or refinancing several times during my life. Working with Jason has been one of the most refreshing experiences I have been through in quite some time. The ease of this process was wonderful strictly because of the pro I was working with. I sat in amazement at the short time this took not at all like previous processes I had been through. If you want a person who works for you, makes the process easy with no surprises, I would definitely recommend Jason. He was great to work with.
As first time home buyers, you could imagine we had a TON of questions and needed step by step guidance - and Jason was extremely helpful throughout the process. I could contact him any time I had a question and he was quick to give me, not only a answer to my question, but directions with the next steps I needed to take. He is very knowledgeable and professional, while still being down to earth and easy to talk to.
We've been helping customers afford the home of their dreams for many years and we love what we do.
Company NMLS: 546098
1 Vantage Way Ste E240
Nashville, TN 37228
Phone: (615) 915-1347